Payroll Service Specialist

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Supplemental Health Care

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Health Care Workforce Solutions • Health Care Travelers • Nursing Professionals • Therapy Professionals • Nurse Practitioners

501 - 1000 employees

🎯 Recruitment

⚕️ Healthcare Insurance

Description

• The Payroll Service Specialist is responsible for payroll orienting and continued communication with Field Talent, creating a positive experience, and maintaining a high level of professionalism. • Assist with other field payroll functions while maintaining the Company core values of Integrity, Candor, Accountability, Respect and Excellence. • Serve as positive representation of Supplemental Health Care and the payroll team. • Respond to payroll service phone calls and AskPayroll email box. • Research and accurately solve issues pertaining to Field Talent pay. • Process “one off” pay items/corrections in UltraStaff and/or Great Plains. • Text talent to request time instruments not received in payroll by noon on Monday. • Reach out to facilities for time instrument approvals. • Audit new hire direct deposits and withholding taxes in Great Plains. • Coach Talent on the use of the Employee Time Card (ETC) or other time instrument requirements. • Coach facilities on the use of the ETC. • Process adjustments in UltraStaff. • Ability to process pay/bill function and print invoices in UltraStaff as needed. • Reset Doculivery passwords. • Request Global Cash Cards. • Provide paystubs as requested. • Accurately enter advance requests on advance spreadsheet, ensure advance request forms are received and signed by talent. • Upload pay items to the bank for approval. • Help to create an environment of high morale, motivation and teamwork. • Other duties as assigned.

Requirements

• Education: Associates Degree and 2 or more years in an SHC Payroll Specialist role OR two (2) or more years of relevant experience, AND at least two (2) years in an SHC Payroll Specialist role • Knowledge of proper grammar, spelling and rules of composition • Must have a working knowledge of computers and software systems including Microsoft Office products and the Internet • Expert knowledge of Microsoft Office, TRM, UltraStaff, Great Plains and the SHC payroll process • Must be detail-oriented and highly organized • Ability to work independently and with other team members • Ability to organize and complete work in a timely manner • Ability to multi-task • Ability to communicate effectively with all levels of the organization • Must be able to work for prolonged periods of sitting, typing and use of the phone and computer • Must successfully complete onboarding training/tutorials and attend future webcasts/trainings as required

Benefits

• Industry leading organization with offices throughout the U.S. • Stable company with 25+ years of successful growth • Aggressive, marketing-focused company • Great benefits including medical insurance and 401(K) program