F&B Platform Implementation Consultant

November 12

Apply Now

Receive Emails with Similar Jobs

Shiji Group

WebsiteLinkedInAll Job Openings

Hotel Technology • Hospitality • Information Technology • Hotel Distribution • Point of Sale Technology

1001 - 5000

Description

• Install Infrasys Cloud and related products on customer site • Analyze customer needs and configure the system by observing the Major Account standards • Configure the system to meet country specific legal fiscal requirements • Ensure multiple user, and service model concept meets the customer operational workflow • Provide possible solutions for functional gaps and work closely with the Product Management to archive project targets • Train the staff in the best and most practical use of the software • Report accurate project status and act proactively to achieve the project goal • Take the customer site live and provide technical support after going live • Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner • Assist Product Management to test new releases and new functions • Perform Release updates if required • Support the support organization while not with the customer • Provide pre-sales support to the regional sales team

Requirements

• Hospitality Business background or working record in a similar role • You have the same passion for the Hospitality industry as our customers' passion to serve their guests • Strong analytical, organizational, communication and people skills required • Ability to adapt quickly to new technologies, products and procedures • Ability to work and thrive in a multi-tasked and fast-paced environment • Ability to quickly learn the company’s various IT solutions; and able to handle system installation • Experience with hotel property management systems is a plus • Professional “get it done” attitude and work ethic • Fluent in English, other languages are a plus • Willingness to travel 60% to 90% of the time across Europe & UK

Benefits

• Exciting job within a creative environment and the opportunity to make a real impact on the business • Grow your experience with web and cloud technologies in a very innovative technology environment • Friendly, motivated and talented multicultural team • Opportunities to grow and develop with Shiji • Training to meet role requirements • Generous compensation package