Business Analyst

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Logistics • Ecommerce • Shipping • Customer Experience

51 - 200

💰 Series B on 2022-05

Description

• The technology and engineering team is dedicated to delivering innovative SaaS solutions that streamline logistics and enhance shipping experiences for businesses and consumers alike. • Our Business Analyst serves as a crucial link between teams, focusing on understanding and analysing business needs to drive product development. • Collaborate closely with stakeholders to elicit, document, and prioritize business requirements, ensuring alignment with strategic objectives. • Analyze complex data sets to identify trends, generate insights, and provide actionable recommendations that drive impactful business decisions. • Evaluate existing processes and workflows to identify areas for improvement, proposing solutions that enhance operational efficiency. • Work closely with engineers, designers, and data peers to develop innovative solutions that address customer needs. • Assist in the management of project timelines, deliverables, and resources, ensuring that projects are completed on time and within scope. • Act as the liaison between business units and technical teams, facilitating effective communication and understanding of project goals and outcomes. • Coordinate and support UAT efforts, ensuring that delivered solutions meet business requirements and quality standards. • Collaborate with carriers, merchants, and support teams to ensure that solutions are effectively delivered to our customers and partners.

Requirements

• Proven experience in data analysis and visualisation, with proficiency in tools such as Excel, SQL, or similar. • Familiarity with SaaS platforms, Agile methodologies, and software development life cycles (SDLC). • Strong verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical stakeholders. • Excellent critical thinking and problem-solving skills, with a proactive approach to identifying and addressing challenges. • Demonstrated ability to work effectively in cross-functional teams, fostering a collaborative and inclusive environment. • Preferred but not required: Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field. • Experience in the Logistics industry • Experience at a scaling technology company.

Benefits

• Genuine Flexibility and Fully Remote - you don't need to choose between work and a personal life. • Increased Annual Leave & Birthday Leave - receive increased annual leave and celebrate your birthday • Enrich your Life - travel and explore the world through the flexibility to temporarily work anywhere, yes anywhere in the world for up to 2 weeks of the year. • Fuel your Growth Journey - Unlocking your potential with development opportunities that have commercial opportunities.