Siena AI
Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.
AI Software Engineer
February 11
Siena AI
Siena AI is an advanced autonomous customer service platform designed for commerce, integrating human empathy with AI to enhance customer experience. By handling over 80% of daily customer interactions, Siena AI helps companies streamline support while maintaining a consistent, empathetic brand voice across multiple channels. Siena provides real-time, omnichannel management and leverages powerful AI models for cognitive reasoning and multilingual support, transforming customer service into a strategically automated, revenue-driving function. The platform supports various integrations, allowing seamless deployment across modern commerce tools and communication channels for improved customer satisfaction and engagement.
📋 Description
• Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. • Join us on our mission to revolutionize customer experience through empathetic AI. • You'll have a lot of freedom here. • Your decisions will matter. • You'll build things that become central to our product. • You’ll have a strong voice in where we go next.
🎯 Requirements
• You have a track record of 4+ years building AI/ML products that work in the real world • You write code that's both clean and fast • You know the latest AI/ML frameworks and production deployment • You can explain complex ideas in simple terms • Excited about using AI to change how work gets done and the world interacts with brands • Excellent at turning ambiguous ideas into concrete plans • Able to zoom in and out: from tiny details to big picture • Someone who gets a lot done, quickly
🏖️ Benefits
• Make a real impact. • A voice that matters. • Work your way. • Competitive compensation. • Flexible time off. • A learning budget. • The thrill of building something new. • Tackling meaningful challenges.
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