Professional Services Consultant - Fraud Solutions

March 21

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Logo of Sift

Sift

Sift is an industry leader in digital fraud management, offering robust AI-powered solutions to combat various forms of online fraud such as account takeovers, payment fraud, and chargebacks. With a scalable platform, Sift enables businesses to secure their operations through advanced decision-making and fraud detection technologies. Their platform is trusted by over 700 global brands, providing precise, user-level insights to turn fraud challenges into opportunities for scalable growth. Sift emphasizes the importance of partnerships and a strong community to enhance their fraud decisioning service, fostering secure business development across various sectors like e-commerce, fintech, and travel. Additionally, Sift is recognized for its insights and efforts in fraud industry leadership, featuring capabilities such as payment protection, account defense, and dispute management.

Machine Learning β€’ Software as a Service (SaaS) β€’ Fraud Detection β€’ Predictive Analytics β€’ Big Data

πŸ“‹ Description

β€’ About the Team: β€’ At Sift, our mission is to help businesses thrive and trust their customers through our innovative fraud detection and prevention solutions. β€’ We are a committed team of professionals driving the fight against online fraud and abuse, fostering a safer digital world. β€’ Our collaborative and inclusive workplace is a hub for creativity and innovation. β€’ Job Description: β€’ We are seeking a dynamic and outcome-driven Professional Services Consultant specializing in fraud detection and prevention... β€’ The ideal candidate will possess a blend of technical acumen, strategic thinking, and exceptional communication skills to deliver comprehensive, client-focused fraud solutions. β€’ As a Professional Services Consultant, you will play a pivotal role in ensuring the successful implementation and optimization of our fraud solutions, driving client satisfaction and business success.

🎯 Requirements

β€’ Bachelor's degree in Business, Information Technology, Computer Science, or a related field. β€’ Minimum of 5 years of experience in professional services, consulting, or a similar customer-facing role in SaaS. β€’ Experience in fraud detection and prevention. β€’ Strong project management skills with a proven track record of delivering successful fraud prevention projects. β€’ Excellent communication, presentation, and relationship-building skills. β€’ Technical proficiency in fraud detection tools and technologies, including but not limited to machine learning, data analytics, REST APIs and/or customer API libraries,and CRM systems. β€’ Ability to work independently and as part of a collaborative team. β€’ Strong problem-solving skills and a proactive approach to identifying and addressing customer needs. β€’ Travel up to 10%. β€’ Ability to work flexible hours to provide coverage to APAC customers.

πŸ–οΈ Benefits

β€’ Competitive total compensation package β€’ 401k plan β€’ Medical, dental and vision coverage β€’ Wellness reimbursement β€’ Education reimbursement β€’ Flexible time off

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