Technical Consultant

February 14

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Logo of Strata Information Group

Strata Information Group

Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.

Enterprise system acquisition • IT managed services • ERP implementation and assessment services • functional and technical consulting • strategic planning and assessments

51 - 200 employees

Founded 1987

📚 Education

☁️ SaaS

🔒 Cybersecurity

📋 Description

• Strata Information Group (SIG) Solves Problems. We are a team of dedicated professionals deeply committed to excellence and innovation. • SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. • As a Colleague ERP Technical Consultant, you will play a vital role in supporting, enhancing, migrating, and integrating the Ellucian Colleague ERP system for clients. • You will work closely with our clients to understand their needs, configure the system, and provide ongoing technical support. • Implementation and Configuration: Collaborate with and assist clients with implementing Colleague software suite and connected applications. • Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes. • Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently. • Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded. • Offer innovative solutions to clients’ technical requests on their Colleague software suite.

🎯 Requirements

• Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively. • Proficient in Envision and UniBasic for Colleague programming. • Familiarity or willingness to learn tools like JavaScript and React for Ellucian Experience SDK card customization. • Experience with Colleague system administration, setup, and proactive monitoring. • Proficient in managing system backups, updates, and new release installations. • Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions. • Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio. • Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users. • Ability to diagnose and resolve complex technical and functional Colleague issues. • Hands-on experience with data migration/conversion processes geared towards SaaS migrations. • Advanced skills in SQL for data queries, manipulation, and reporting. • Proficiency in configuring and troubleshooting API integrations (REST, SOAP). • Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments. • Experience with SSO implementation (SAML, OAuth).

🏖️ Benefits

• The salary range is $90,000 to $125,000 + Annual Bonus • Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3 Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance • Opportunities for professional development and a collaborative team of experts. • Flexible and supportive work-life balance culture. • Exposure to innovative projects within the higher education sector.

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