Customer Service Executive, English and Spanish speaking

August 26

🇺🇸 United States – Remote

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Sirius Support

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 20

🤝 B2B

☁️ SaaS

📡 Telecommunications

Description

• Work on tickets sent via the ticketing system • Handle inbound technical support phone calls from customers

Requirements

• Prior experience in Customer or Technical Support in a high volume, high quality environment • Ability to think fast on your feet • Agile in approach • Concise and precise communication • Quick and proficient typing skills • Go-getter attitude and proactive approach • Willingness to work on rotating shifts where needed

Benefits

• Fully remote work environment • Opportunities for employee engagement and development • Coaching and mentoring from skilled professionals • Exposure to multi-disciplinary areas • Daily and weekly team meetings and coaching sessions