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Sirius Support
Sirius is your partner in enabling a wholly remote workforce as part, or all of your support needs.
51 - 200
Customer Service Executive, English and Spanish speaking
August 26
Sirius Support
Sirius is your partner in enabling a wholly remote workforce as part, or all of your support needs.
51 - 200
Description
• Work on tickets sent via the ticketing system • Handle inbound technical support phone calls from customers
Requirements
• Prior experience in Customer or Technical Support in a high volume, high quality environment • Ability to think fast on your feet • Agile in approach • Concise and precise communication • Quick and proficient typing skills • Go-getter attitude and proactive approach • Willingness to work on rotating shifts where needed
Benefits
• Fully remote work environment • Opportunities for employee engagement and development • Coaching and mentoring from skilled professionals • Exposure to multi-disciplinary areas • Daily and weekly team meetings and coaching sessions
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