Sirius Support
Sirius Support is a company that specializes in providing outsourced support services, including customer support, technical support, call center, and back office outsourcing. They serve a diverse range of clients, including eCommerce businesses, SaaS companies, startups, telecoms, and membership organizations. Sirius Support focuses on optimizing customer success and support services to help businesses grow by allowing them to focus on their core functions. They offer a tailored approach to service delivery, ensuring that their support teams act as an extension of their client's brand to enhance customer experience and satisfaction. With the ability to quickly spin up teams and handle seasonal demand fluctuations, Sirius Support strives to be a partner in success for their clients.
Outbound Call Agent - Non-sales
August 26, 2024
Sirius Support
Sirius Support is a company that specializes in providing outsourced support services, including customer support, technical support, call center, and back office outsourcing. They serve a diverse range of clients, including eCommerce businesses, SaaS companies, startups, telecoms, and membership organizations. Sirius Support focuses on optimizing customer success and support services to help businesses grow by allowing them to focus on their core functions. They offer a tailored approach to service delivery, ensuring that their support teams act as an extension of their client's brand to enhance customer experience and satisfaction. With the ability to quickly spin up teams and handle seasonal demand fluctuations, Sirius Support strives to be a partner in success for their clients.
📋 Description
• Conducting outbound calls to potential voters to gather survey data • Handling and overcoming objections professionally to ensure survey completion • Accurately entering survey responses into the system
🎯 Requirements
• Prior experience in customer service, sales, or survey support in a high-volume, high-quality environment • Ability to think quickly and respond effectively to dynamic situations • Agile approach to handle various challenges and scenarios during calls • Concise and precise communication skills to clearly articulate survey questions and record responses • Proficient typing skills for efficient data entry • Flexibility to work on rotating shifts as needed
🏖️ Benefits
• Opportunity to work in a fully-remote outsourcing organization • Focus on developing employees through coaching and mentoring • Regular employee engagement and development
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