Technical Manager, Medium Voltage

6 days ago

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SMA America

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SMA America is a company focused on providing innovative solutions for solar energy generation and storage. It offers a range of products including solar inverters, hybrid inverters, battery inverters, and system solutions to help customers generate and manage solar power efficiently. The company emphasizes the importance of sustainability and energy independence, and aims to empower both individuals and businesses to achieve carbon neutrality by harnessing the power of renewable energy. SMA America also provides comprehensive service and support for its products, along with educational resources through the SMA Solar Academy. The company's mission aligns with promoting the transition to a more sustainable, climate-friendly future through advanced energy solutions.

Solutions Provider for Residential, Commercial and Utility-Scale Solar Projects • Solar Inverter Manufacturer • Solar Monitoring Products • Renewable Energy • Hands-on Solar Training

201 - 500 employees

⚡ Energy

📋 Description

• At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose -- making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. • The Technical Manager is responsible for owning all technical issues related to medium voltage equipment, including switchgear and transformers, across the US install base. • This role ensures timely updates to customers regarding the status of ongoing field issues, collaborates with field service engineers, MV dispatch, MV service providers and drives root cause analysis and corrective actions. • The Technical Manager will be the go-to expert for troubleshooting, technical support, and resolution of complex medium voltage equipment issues, ensuring that customer expectations are met, service quality is maintained, and operational excellence is achieved.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering or related field. Master’s degree preferred. • 5-7 years of experience in the field of medium voltage electrical systems, with a focus on switchgear and transformers. • In-depth knowledge of medium voltage equipment, with experience in installation, maintenance, troubleshooting, and technical support. • Proven experience in customer communication, especially in high-pressure or complex technical situations. • Experience in managing and supporting field service engineers or technical teams. Strong ability to work cross-functionally with internal teams (engineering, R&D, customer service) and external stakeholders (customers, third-party service providers). • Demonstrated ability to identify the root cause of technical issues and implement corrective actions efficiently. • Ability to create and maintain technical reports, issue logs, and action plans.

🏖️ Benefits

• Comprehensive benefits including health/dental/vision with $0 premium options • 401k with match • Advanced training and education opportunities