Strategic Account Manager

August 20

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Smartcar

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Build and scale your mobility business 🚀

mobility • apps • cars • developer • API

11 - 50

💰 $24M Series B on 2022-01

Description

• Own a revenue quota, negotiate renewals and upsells, and manage accounts to achieve growth targets and optimal commercial outcomes. • Act as a Smartcar consultant to build in-depth relationships with customer points of contact from C-levels to ICs in order to gain a complete understanding of their business goals and objectives. • Grow existing customers’ vehicle usage growth and expansion revenue through co-creating and driving joint client goals and strategic growth plans. • Execute on all phases of the post-sales customer lifecycle, partnering with Success Engineering during implementation. • Partner with engineering, sales, marketing, and design to relay customer feedback, determine which product updates or features should be prioritized, and drive customer value.

Requirements

• 5-8 years of B2B Account Management experience successfully carrying a quota and growing a $MM portfolio of strategic relationships with deep technical and product needs. • Experience leading a consultative success approach for Mid-Market and Enterprise customers. • Ability to navigate organizations to expand relationships at all levels. • Proven track record of maintaining high customer satisfaction rates. • Strong presentation, verbal, and written communication skills. • You have a data driven mindset, and a sense of urgency to take action when customer usage needs improvement.

Benefits

• Base salary determined by years of experience: £37,000 - £60,000. • OTE: £62,000 - £100,000 (60/40 split). • Competitive equity. • Remote work within the United Kingdom. • Medical benefits through BUPA. • Pension plan at 4%. • Unlimited PTO and 10 paid bank holidays. • 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week meal delivery subscription. • 10 days of paid bereavement leave. • Wellness stipend of £40 a month. • Cell phone and Internet stipend of £40 a month. • £250 yearly learning and development stipend. • £300 work-from-home stipend.