SMDigital USA
SMDigital USA is an award-winning international digital agency known for its talented team of over 220 professionals committed to creating innovative digital solutions. The company places a strong emphasis on fostering a positive work environment, offering flexibility and growth opportunities, and maintaining a healthy work-life balance for its global team. With offices in Miami, New York, Shanghai, Medellin, Spain, the Philippines, and Panama, SMDigital specializes in areas such as customer service, web development, SEO, social media management, and more, relying on a team of experts primarily based in the Philippines.
digital marketing • sem • seo • ecommerce • web design
51 - 200 employees
🤝 B2B
Bilingual Representative - English and Spanish Speakers
March 19
SMDigital USA
SMDigital USA is an award-winning international digital agency known for its talented team of over 220 professionals committed to creating innovative digital solutions. The company places a strong emphasis on fostering a positive work environment, offering flexibility and growth opportunities, and maintaining a healthy work-life balance for its global team. With offices in Miami, New York, Shanghai, Medellin, Spain, the Philippines, and Panama, SMDigital specializes in areas such as customer service, web development, SEO, social media management, and more, relying on a team of experts primarily based in the Philippines.
digital marketing • sem • seo • ecommerce • web design
51 - 200 employees
🤝 B2B
📋 Description
• Answer incoming calls to gather client information • Gather details related to potential claims • Enter details into case management system • Assign leads to Account Executives • Provide best caller experience to clients • Perform other duties as assigned by Management
🎯 Requirements
• Bilingual (Spanish-English) Speaking • Minimum of 6 months experience in a BPO environment • Strong computer skills (Excel/Word/PowerPoint) • Willing to work on shifting schedules • Keen to detail • Excellent data entry and typing skills • Meet typing requirement of 40 WPM • Strong time management • Adaptability and accountability • Exceptional customer service and communication skills • Ability to prioritize workload and multitask
🏖️ Benefits
• Monthly Company Bonus Program • Paid Vacation Leave • Holiday Bonus
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