Quality Assurance Manager

Yesterday

Apply Now

Receive Emails with Similar Jobs

Snapsheet Inc

WebsiteLinkedInAll Job Openings

Claims • Customer Experience • Insurance • P&C • Claim Payments

501 - 1000 employees

☁️ SaaS

💸 Finance

Description

• Assist in leading the QA team, including mentoring and managing direct reports, and providing updates to the hiring manager. • Foster a collaborative environment that prioritizes effective communication and continuous improvement. • Lead end-to-end product QA across functional, automation, and performance testing streams. • Define and implement QA strategies aligned with business objectives and foster best practices. • Drive discussions with product and leadership teams to determine test strategies, plans, and execution approaches. • Improve visibility and collaboration in automated testing, including planning, tracking, and reporting. • Develop tests for large-scale data migrations and high-throughput scenarios. • Simulate system data growth and evaluate future scenarios, implementing appropriate tools. • Design scalable test automation patterns to support platform customization and configurability. • Create and maintain automated test suites integrated into CI pipelines. • Design and implement performance testing systems and strategies using tools like Grafana k6, JMeter, or LoadRunner. • Ensure traceability between testing activities and project outcomes. • Establish and maintain key performance indicators (KPIs) for quality to measure and track QA performance, efficiency, and effectiveness. • Develop appropriate quality metrics, creating test plans, strategies, and artifacts. • Proactively manage tasks, prioritizing and requesting resources when necessary. • Collaborate with cross-functional teams to identify and resolve quality issues. • Provide QA reporting, including test status, defect resolution, and prevention.

Requirements

• Proficient in programming languages (Ruby and JavaScript preferred) • Experienced in building test automation frameworks from scratch using tools like Selenium, Capybara, and Cypress. • Skilled in cloud infrastructure (AWS, Azure, Google Cloud) and CI/CD tools (e.g., CircleCI, Jenkins, Travis CI). • Familiar with project management tools (Jira, Confluence), version control systems (Git, GitHub), and test management tools (Zephyr, TestRail). • Proficient in non-functional testing tools (e.g., Grafana k6, JMeter). • SQL, Docker, and performance testing experience are a plus. • 8+ years in QA, emphasizing test automation for web applications, performance testing, and API testing. • 5+ years of experience mentoring QA teams and leading cross-functional collaboration. • Proven ability to define QA strategies, align efforts with business goals, and drive innovation. • Strong communication, empathy, and conflict resolution abilities. • Effective motivator and team manager with exceptional organizational skills. • Attention to detail, critical thinking, and analytical skills. • Proven ability to multitask and deliver in a fast-paced environment. • A team player who thrives in collaborative settings and works effectively with others to ensure problem resolution.

Benefits

• Medical, dental and vision insurance through Blue Cross Blue Shield • Flexible PTO and scheduling • 4% 401k match program • Monthly internet stipend • Employee Assistance Program: offers 6 visits with trained counselors per life incident • Yearly in-person events including our annual Summit and Roadshows • Computer and equipment provided • Snapsheet SWAG and mailers