Strategy and Implementation Manager

February 15

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Snapsheet Inc

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Snapsheet Inc. is a leading provider of cloud-based claims management technology focused on streamlining and digitizing insurance claims processes. With their all-in-one platform, they simplify the management of appraisals, claims, and payments through digital automation and seamless integration. Snapsheet offers an efficient end-to-end solution for auto claims, total loss vehicle claims, and vendor payments. They empower insurance carriers to enhance the claims experience, reduce cycle times, and improve customer satisfaction through their innovative SaaS solutions.

Claims • Customer Experience • Insurance • P&C • Claim Payments

501 - 1000 employees

☁️ SaaS

💸 Finance

📋 Description

• As a Strategy and Implementation Manager, you are an expert in Snapsheet’s platforms and capabilities, and you work with our clients to implement the best solution for their organizations. • In this role, you are the primary customer contact for platform launches, and work closely with the client’s project team and Snapsheet teams to optimize success. • With your finger on the pulse of Snapsheet’s offerings and our clients’ needs, you consistently offer insight and recommendations on how to best run a claims organization. • You solicit customer feedback and bring this insight back to Snapsheet to continuously improve our platform. • At the heart of it, you run our client implementations, help to grow our software business, and are a key driver for our company’s success.

🎯 Requirements

• Undergraduate degree with business-related major • 3-5+ years of experience working in a customer-facing role • Client and project management experience in a leadership role • Understands how a company's business strategy can influence its operating model decisions. • Strong written and verbal communication skills • Highly organized and capable of meticulously managing multiple priorities simultaneously • Experience working and communicating with cross-functional teams • Proactive “action-first” mindset and approach • Proven ability to succeed in a fast-paced, project-based environment • Intellectually curious • High EQ • Proficient in various tools to drive efficiency and communication (e.g., Microsoft Office, Confluence, Jira, Google Suite, etc.) • Internal or external management consulting experience (preferred) • Experience working within the Claims function of a P&C insurance company (preferred) • Experience leading implementations of enterprise software (preferred) • Experience with APIs and integration mapping (preferred) • Experience in understanding how to leverage operational metrics to develop new workflows and improve organizational effectiveness (preferred)

🏖️ Benefits

• Remote working environment - your new commute is however long it takes to walk to your desk! • Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more! • Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions. • Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!