Senior Technical Program Manager - Support Learning

April 11

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $155k - $236.5k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

🦅 H1B Visa Sponsor

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Snowflake

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Snowflake is a cloud-based data-warehousing company that provides an innovative platform for data storage, processing, and analytics. It enables organizations to handle large volumes of data efficiently, facilitating insights and business intelligence. Snowflake's architecture supports various data workloads, making it a versatile solution for enterprises looking to leverage their data for strategic decision-making.

Data Warehousing • Cloud • Analytics • Data Lake • Marketing Analytics

5001 - 10000 employees

Founded 2012

🏢 Enterprise

☁️ SaaS

📋 Description

• Build the future of the AI Data Cloud. Join the Snowflake team. • Responsible for designing and implementing learning experiences for the Global Support organization. • Partner with our Analytics team to create a measurement strategy to assess the impact of learning experiences.

🎯 Requirements

• A bachelor's degree in computer science or business, or equivalent 10-15 years work experience • 10+ years in program management and/or curriculum design/development in the technology industry • 7+ years of experience designing and developing instructional materials for technical audiences • 7+ years of experience in programming, systems architecture, or database systems administration • 5 or more years of experience designing and developing technical training programs • Knowledge of adult learning principles and the ability to incorporate them into the curriculum • Experience in a customer support organization • Demonstrated hands-on knowledge of e-learning and video editing tools • Excellent verbal and written communication skills • A demonstrated ability to adapt to new technologies and learn quickly • High levels of emotional intelligence (EQ), empathy, and proactivity • Excellent team player, able to work with virtual and global cross-functional teams

🏖️ Benefits

• Snowflake is an equal opportunity employer. • All qualified applicants will receive consideration for employment according to diverse characteristics.