Data Warehousing • Cloud • Analytics • Data Lake • Marketing Analytics
1001 - 5000
💰 $621.5M Post-IPO Equity on 2022-04
5 days ago
Data Warehousing • Cloud • Analytics • Data Lake • Marketing Analytics
1001 - 5000
💰 $621.5M Post-IPO Equity on 2022-04
• Drive technical solutions to complex problems providing in-depth analysis and guidance to Snowflake customers and partners using the following methods of communication: email, web, and phone • Adhere to response and resolution SLAs and escalation processes in order to ensure fast resolution of customer issues that exceed expectations • Utilize the Snowflake environment, connectors, 3rd party partner software, and tools to investigate issues • Document known solutions to the internal and external knowledge base • Submit well-documented bugs and feature requests arising from customer-submitted requests and partner with Engineering towards a resolution. • Proactively identify recommendations and lead global initiatives to improve product quality, customer experience, and team efficiencies. • Provide support coverage during holidays and weekends based on business needs
• 8+ years experience in a Technical Support environment or a similar technical function in a customer-facing role • Excellent writing and communication skills in English with attention to detail • Ability to work in a highly collaborative environment across global teams • Ability to train team members on data warehousing fundamentals and concepts • Experience with security concepts such as RBAC, OAuth, SAML, SSO, MFA, Identity and Access Management (IAM), encryption, and data governance • Experience working with networking technologies, and protocols such as TCP/IP, HTTP/HTTPS, DNS, load balancers, proxies, and firewalls • Experience writing, troubleshooting, and debugging basic SQL queries • Experience with the major public cloud providers like AWS, Azure, and GCP • Ability to troubleshoot a variety of operating systems like (Windows, Mac, *Nix) • Experience in troubleshooting connectivity issues using a variety of diagnostic tools and methods • Experience in troubleshooting front-end UI applications • Experience in a number of the following • Cloud authentication/access policies • Public Key Infrastructure (PKI), X.509 certificates, SSL/TLS • AWS Key Management Service, MSFT Key Vault, GCP KMS • SCIM provisioning and Rest API Calls (e.g. Post, Get, Patch, etc.) • Identity provider experience (Okta, PingFederate, OneLogin, ADFS, Azure AD, etc.) • AWS PrivateLink, Azure Private Link, GCP private access
Apply Now6 days ago
51 - 200
Architect for Microsoft Security solutions at technology consulting firm DGR Systems.
6 days ago
5001 - 10000
Drive Veeam's security partnerships for growth and revenue objectives.
🇺🇸 United States – Remote
💵 $242.1k - $345.8k / year
💰 Private Equity Round on 2019-01
⏰ Full Time
🔴 Lead
👮♂️ Security Engineer
🗽 H1B Visa Sponsor
September 29
201 - 500
Analyze and enhance CZI’s engineering efficiency and security as a Staff Security Engineer.
🇺🇸 United States – Remote
💵 $214k - $321k / year
⏰ Full Time
🔴 Lead
👮♂️ Security Engineer
🗽 H1B Visa Sponsor
September 27
11 - 50
Cybersecurity firm seeks Cyber DLP Engineer with Microsoft Purview experience.
September 26
Lead client engagements as information security expert at AHEAD.
Join our Facebook group
👉 Remote Jobs Network