Account Manager

2 days ago

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Winning combination of software products for iGaming

Online Casino Platform • Online gaming license • Online Casino Games • Bitcoin Casino • Casino Software

1001 - 5000

Description

• Full customer support • Building strong long-term relationships with clients and key people on the clients’ side • Understanding the specifics of the client's business, analysis of the client's requirements • Assistance in solving technical problems • Daily consultations on using the product • Conducting product trainings and demonstrations for clients and their teams • Interacting with the development team, collection and analysis of clients’ feedback, direct participation in product backlog shaping • Creating manuals and documentation on the use of the product for customers

Requirements

• Written and spoken English – B2 level • Native or close to native level of Russian • Strong communication, problem-solving and analytical skills • Experience as an Account Manager, Support Specialist, or Consultant for at least 1 year • Ability to work in a fast-paced manner and manage stress • Self-organization and ability to prioritize tasks • Ability to work both independently and in a team • Negotiation experience would be a plus • Experience in the IT field would be a plus • Spanish, Chinese languages would be a plus

Benefits

• Full-time remote work opportunities • Flexible working hours • Comprehensive Mental Health Programme • Private insurance • Sports program compensation • Free online English lessons • An additional 1 Day off per calendar year • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events