SOFTSWISS
SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.
Online Casino Platform • Online gaming license • Online Casino Games • Bitcoin Casino • Casino Software
1001 - 5000 employees
🎮 Gaming
Support Manager
March 21
SOFTSWISS
SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.
Online Casino Platform • Online gaming license • Online Casino Games • Bitcoin Casino • Casino Software
1001 - 5000 employees
🎮 Gaming
📋 Description
• Processing requests from clients in Jira helpdesk system • Performance maintenance of the gaming infrastructure • Interaction with associated departments and partners’ helpdesk systems • Working on a schedule 2/2/3 or 5/2
🎯 Requirements
• Higher or incomplete higher education / technical education is an advantage • B2 level of English • C1 level of Russian • Work experience in support of helpdesk systems is desirable • Technical support experience (the second line) is nice to have
🏖️ Benefits
• Comprehensive Mental Health Programme • Private insurance • Sports program compensation • Free online English lessons • An additional 1 Day off per calendar year • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events
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