Solutions Metrix
Solutions Metrix is a company that specializes in customer relationship management (CRM) solutions. They provide CRM consulting, implementation, optimization, and support services, aiming to enhance customer experience and increase customer lifetime value. They work with a range of CRM platforms including Salesforce, Microsoft Dynamics 365, Creatio, and SugarCRM, and cater to industries such as banking, insurance, higher education, manufacturing, and more. Solutions Metrix offers holistic CRM strategies aligned with organizational goals, focused on user adoption and comprehensive change management.
Goal Inception • CRM Platform Selection • CRM Implementations • CRM Training • Post-Service Support
Creatio Technical Consultant
December 9, 2024
Solutions Metrix
Solutions Metrix is a company that specializes in customer relationship management (CRM) solutions. They provide CRM consulting, implementation, optimization, and support services, aiming to enhance customer experience and increase customer lifetime value. They work with a range of CRM platforms including Salesforce, Microsoft Dynamics 365, Creatio, and SugarCRM, and cater to industries such as banking, insurance, higher education, manufacturing, and more. Solutions Metrix offers holistic CRM strategies aligned with organizational goals, focused on user adoption and comprehensive change management.
Goal Inception • CRM Platform Selection • CRM Implementations • CRM Training • Post-Service Support
📋 Description
• Analyze and troubleshoot complex technical issues reported through customer tickets. • Develop and test solutions within a development environment using Creatio. • Keep customers informed by notifying them when the solution is ready for testing in the development environment. • Gather feedback from customers on the implemented solution. • Oversee the deployment of the final solution to the production environment. • Perform configurations and implementations to optimize the Creatio platform for customer needs.
🎯 Requirements
• Experience with source code management software such as Git. • Strong programming background, particularly in C#, JavaScript (Angular). • Solid understanding of SQL databases (PostgreSQL, MSSQL). • Experience in integration implementations like REST, SOAP. • Familiarity with orchestration technologies like Docker, Kubernetes. • Experience working with project management tools like Jira. • Experience with cloud platforms like AWS and Azure. • Familiarity with CI/CD tools like TeamCity, Jenkins, Azure DevOps. • Knowledge of Creatio and related utilities (clio, CreatioSDKs for .NET and JS). • Have a valid Creatio Advanced Developer certification.
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