Process Engineer - IT

November 11

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Xibo Open Source Digital Signage

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Digital Signage • Open Source • Open Source Software • Android • Windows

11 - 50 employees

🤝 B2B

☁️ SaaS

Description

• Support cyber defense team planning, refinement, and execution tracking of project and operational deliverables • Support shared service team planning, refinement, and execution tracking of project and operational deliverables • Collaborate across multiple cybersecurity delivery teams, including engineering, operations, and monitoring/response to ensure a coordinated and holistic understanding of the scope and level of effort needed to address cybersecurity stakeholder requests • Participate in the development and revision of workflows/processes (soliciting input, building consensus, documenting standard operating procedures, work instructions, and training material) for new processes and process improvements • Analyze trends in performance indicators to assist GSIRT leadership with managing performance indicators, recommending corrective action, establishing lessons learned, and influencing the improvement of processes • Coordinate with GSIRT leadership and cybersecurity delivery teams to assess the value of potential projects and other efforts • Facilitate effective and efficient meetings to gather information needed to support efforts • Help cybersecurity delivery teams maintain backlogs and analyze upcoming work for resource and schedule needs • Escalate impediments/blockers and support their mitigation or removal • Help identify and mitigate any external dependency risks • Ensure all status reporting of objectives, deliverables, issues, and updates is clearly and consistently delivered at the working team, management team, and senior leadership • Support integrating the project into the larger program strategic roadmap and the overall Sony GSIRT mission portfolio • Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

Requirements

• A bachelor’s degree from an accredited college or university is preferred • Minimum of 3 years of associated work experience as a process engineer or business analyst, working in a cybersecurity or IT organization • PMI–Agile Certified Practitioner (PMI-ACP) or Certified SAFe (Scrum Master or Advanced Scrum Master) or Professional Scrum Master (PSM) Certifications or Project Management Professional (PMP) is a plus • Excellent communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior level management • Strong documentation skills - detailed tracking, metrics-based reporting and roll-ups, etc. • Outstanding analytical, process development, and problem-solving skills • Ability to work in a fast paced, results oriented environment • Ability and desire to see it through • Detail oriented • Demonstrated team player who can effectively handle multiple priorities • Proactive at identifying and supporting removing impediments

Benefits

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) • Employee assistance plan and comprehensive behavioral health benefits • Fertility benefits, including surrogacy, and adoption assistance programs • Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children • Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance • Short-term & long-term disability plans • Paid parental and caregiver leave • 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting • Education assistance and student loan programs • Flexible Work Arrangements, including remote and hybrid work schedules • Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs) • Referral bonuses (subject to eligibility) • Matching gift program • A wide variety of employee business resource groups (EBRGs) • Special discounts on Sony products, offered exclusively to Sony employees • Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) • Annual incentive bonus