Business Systems Analyst

November 1

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Sophos

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IT Security • Next-Gen UTM (Unified Threat Management) • Mobile Device Management • Endpoint Security • Antivirus

1001 - 5000

💰 Post-IPO Equity on 2021-08

Description

• Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks. • This role offers the opportunity to work in an exciting, open and collaborative environment as part of the IT Applications Business Engagement Team. • The team works closely with business stakeholders on design, implementation and maintenance of IT systems and business solutions supporting Sophos’ Sales, Marketing and Channel Partner organizations. • Our team uses Agile development methods to manage projects and is focused on delivering straightforward, high quality, intuitive systems and processes that are built with both the present and future in mind.

Requirements

• Domain expertise in Sales, Marketing and Support Processes in relation to B2B or B2C Models. • 3(+) years of experience in a business analyst or related role. • Experience with Sales Cloud, CPQ and OM is preferred. • Experience with Process Documentation including ticket creation (Jira), Flowcharts (Gliffy, Visio etc), and write-Ups/Proof-Of Concepts (Confluence). • Experience in performing impact analysis. • Evaluation of technical and functional specifications and their cohesion. • Ability to learn, assess, and determine optimal ways to leverage off-shelf enterprise solutions, via a combination of configuration and, where needed, customization. • Experience working in an Agile environment. • Knowledge of industry-standard methodologies, tools, and processes for business and process analysis. • Ability to adapt communication style to technical and non-technical audiences, both verbally and in writing. • Degree in Information Technology, business-related subject, or equivalent. • Willingness to learn new technologies and wear multiple hats. • Self-driven individual with strong initiative who will take ownership throughout the project lifecycle. • Drive best practice business processes and solutions. • Ability to prioritize and work well in a fast-moving environment with competing demands. • Excellent verbal and written communication skills and high attention to detail. • BS/BA; an MBA or similar advanced degree is a plus. • Experience with Impartner a plus.

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing