Senior Business Systems Analyst - End to End Business Processes

October 30

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Sophos

WebsiteLinkedInAll Job Openings

IT Security • Next-Gen UTM (Unified Threat Management) • Mobile Device Management • Endpoint Security • Antivirus

1001 - 5000

💰 Post-IPO Equity on 2021-08

Description

• Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. • This role offers the opportunity to work in an exciting, open and collaborative environment as part of the IT Application Services team. • The successful candidate will be working with business stakeholders on the design, implementation and maintenance of IT systems and business solutions supporting the Sophos operations team. • The role holder is required to have strong knowledge of End-to-end business process, including Lead to Cash and Support, and experience with Salesforce.com is a benefit.

Requirements

• Experience with Lead to Cash and Support operational business processes. • Experience in a business analyst or related role, with demonstrated experience with gathering requirements, and working with third party vendors to implement new solutions. • Experience with Salesforce.com • Excellent verbal and written communication skills and high attention to detail. • Knowledge of industry standard methodologies, tools and processes for business and process analysis. • Ability to adapt communication style to technical and non-technical audiences, both verbally and in writing. • Experience writing test scenarios intended to verify achievement of documented requirements and established success criteria.

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing