Business Analyst

Yesterday

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Sourcefit

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Information Technology Outsourcing (ITO) • Non Voice Outsourcing/Back End Office • Voice Outsourcing - Customer Service • Project Outsourcing • Offshore Staff Leasing

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🎯 Recruitment

Description

• As a Business Analyst, you are responsible for working with teams across the organization to map and analyze current processes. • Identify and deliver business process improvements that streamline activity, are robust, and compliant. • Develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. • Design, develop, and maintain interactive dashboards and reports in Power BI to provide actionable insights. • Map and assess current business processes and job life cycles. • Identify process improvements and redesign processes using lean principles. • Identify interdependencies between teams to ensure uniform operational practices, documentation, and reporting. • Develop process maps, flow diagrams, and related documentation for redesigned processes. • Collaborate with systems developers to align sys setup with optimized business processes. • Develop training materials and support the implementation of changes. • Manage relationships and communications with regional and customer-based key stakeholders across the organization.

Requirements

• Strong proficiency in Power BI and Excel. • Relevant experience in EPC construction, and in the telecommunication industry. • Proven experience managing end-to-end construction projects, with a strong background in telecom industry projects. • Expertise in project and customer management, driving collaboration and results. • Skilled in analyzing diverse project data, including scheduling metrics, financial information from Oracle, and advanced Excel formulas. • Capability to standardize and structure projects into defined frameworks, creating innovative solutions. • You have a track record of completing work with a high level of quality. • You have a knack for figuring out hard problems and enjoy a hands-on approach to your work.