Speakit
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
Finnish Customer Consultant
February 8
Speakit
Speakit is a dynamic recruitment company specializing in connecting multilingual talents with job opportunities across Europe. They focus on various sectors, including customer support, sales, and technical support, ensuring a seamless transition for candidates with relocation support. Speakit offers permanent recruitment, payroll services, and comprehensive HR solutions to both candidates and companies, setting new standards in candidate and client experience.
📋 Description
• Are you a Finnish speaker? • We are looking for Customer Support Specialists to provide a best in-class customer service and resolution to company's customers. • Demonstrate exceptional customer service by providing consistent, timely and accurate customer support • Leverage analytics to proactively outreach to the existing customer base, to improve customer outcomes and their success with the application throughout the customer lifecycle • Use Project Management skills to help the team generate and execute on ideas to enhance overall customer success • Resell the value and benefits of the company, up-sell/cross-sell services and products to increase customer satisfaction • Cross functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with our channel partners • Demonstrate an ability to create partnerships and manage relationships to investigate and resolve customer issues
🎯 Requirements
• Native level of Finnish • Advanced level of English • Outstanding communication and presentation abilities • Experience managing customer expectations and de-escalating tense scenarios • Outstanding follow-up and follow through to ensure customers’ success and a positive outcome • Ability to work in a team environment • Relocation to Athens • EU Passport
🏖️ Benefits
• Competitive starting salary • 14 salaries per year • Relocation package (including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents) • Extra monthly performance bonus • Health Package • Numerous benefits & discounts • Career growth opportunities within the company • Full training by certified instructors • Free online Greek language courses • Great professional growth opportunities and multicultural exposure
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