Norwegian Customer Service Representative

August 7

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Description

• Assist customers with tasks ranging from simple inquiries like finding opening hours to resolving complex complaints. • Deliver first-class customer service by addressing a variety of questions and challenges. • Strive to achieve key performance goals such as customer satisfaction and quality. • Provide accurate, valid, and complete information using the right tools and methods.

Requirements

• Possess a native level of Norwegian (written and oral) and are fluent in English (B2). • Excel in communication, empathy, and teamwork. • Are available for rotating schedules. • Have a positive attitude and a passion for delivering excellent service. • Are analytical and proactive in problem-solving.

Benefits

• Full-time, indefinite contracts (negotiable based on experience and client needs). • Competitive salary and performance bonuses. • Remote work in Portugal. • Fully paid training on the company and the project. • Career development programs, specialized courses, and language classes. • Private health insurance. • Meal allowance.