Customer Support Specialist

February 18

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SpotMe

SpotMe is an enterprise event management platform that provides solutions for organizing engaging, compliant events for various industries, including life sciences and pharmaceuticals, professional and financial services, and government. It offers in-person, hybrid, virtual event capabilities, and features such as event apps, CRM integrations, live engagement tools, and enterprise-grade security. SpotMe is recognized as a leader in B2B Event Management Technology and is trusted by Fortune 500 companies to deliver seamless and interactive event experiences.

Participant Engagement β€’ Mobile Event Apps β€’ Event Technology β€’ SaaS Platforms β€’ Enterprise Engagement Platform

πŸ“‹ Description

β€’ SpotMe/Onomi exists to make critical industries and event engagement work better. β€’ The Customer Support Specialist is a critical role in delivering improved customer experience. β€’ You will become a subject matter expert on the SpotMe / Onomi solutions. β€’ You will be managing customer query communications via live chat and troubleshooting issues. β€’ After 12 months, you will become a customer support expert, ensuring flawless execution of your responsibilities.

🎯 Requirements

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