Manager - Global Program Management

December 13

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Spring Health

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Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Description

• Drive and own ongoing program management of complex initiatives, including project planning, resource allocation, timeline management and cross-functional stakeholder engagement to ensure on-time and on-budget delivery of launches and ongoing cross-functional initiatives with outcomes that delight the customer. • Own the strategic planning and overall success of key programs, alongside stellar day to day execution and delivery with cross-functional partners. • Build and maintain high quality project plans, ensuring adherence to deadlines and deliverables. • Own project progress and deploy strong risk management strategies, including early identification and implementation of effective mitigation strategies. • Support the set up of scalable processes for program tracking and KPI monitoring. • Drive the tracking and reporting of KPIs across Global to measure the effectiveness and efficiency of the program and associated priorities. • Build actionable insights to shape program strategy and delivery. • Build strong relationships across other departments, including other Operational teams; Sales and Customer Success; Marketing; Product and Engineering amongst others, to ensure seamless program execution and smooth integration of processes. • Collaborate with internal stakeholders to identify opportunities for process improvement and optimization. • Willing to travel as needed (20-30%).

Requirements

• Bachelor’s degree or equivalent experience required. • 5+ years of experience working in operations and/or program management. • 1+ years of experience leading a team of direct reports. • Proven track record in translating business needs into scalable and impactful programs and solutions. • Strategic thinker with ability to plan and execute with attention to detail. • Self starter who thrives when given autonomy; solution-focused mindset in constantly changing and ambiguous hyper-growth environments. • Experience with organizing and synthesizing data to tell a compelling story. • Expert relationship builder with the ability to build a rapport and trust with project stakeholders and senior leadership to achieve results and get projects across the finish line in a remote environment. • Highly organized and can successfully manage multiple projects and multiple work streams across different functions, in a fast paced environment. • Obsession with achieving your goals and relentless in pursuing them. • Experience in healthcare is a plus.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • Employer sponsored 401(k) match of up to 2%. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary. • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.