Senior Data Analyst - Caregiver Experience

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Spring Health

WebsiteLinkedInAll Job Openings

Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Description

• Partner with the care giver experience product team to build, maintain, and improve reporting infrastructure that supports our provider experience metrics and related KPIs. • Develop dashboards and data visualizations that empower non technical users within the product team to understand overall trends and drill into drivers of metric movements. • Partner with the data science team to dive deeper into major trends, helping us understand what is driving those changes. • Ensure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliver. • Ensure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the business. • Work with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistency.

Requirements

• You are passionate about changing the face of mental health care and Spring Health’s mission to remove all barriers to mental health resonates with you. • You have 5+ years of working experience working with data, data visualization, and dashboarding tools. • You have experience working with product teams and with product analytics in particular. • You are an expert in SQL, and have at least familiarity with dbt or similar data transformation tools. • You have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operate. • You have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboards. • You focus on impact, finding the things you can deliver that deliver the most value for your stakeholders. • You have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team members. • You are humble, highly motivated, and thrive in fast-paced environments. • You have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impact. • You have a passion for successfully navigating ambiguous problem areas and learning new approaches.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • Employer sponsored 401(k) match of up to 2% • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary. • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Up to $1,000 Professional Development Reimbursement a year. • $200 per year donation matching to support your favorite causes.