Senior Product Designer, Member Growth

July 24

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Spring Health

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Precise. Personal. Proven. The most comprehensive mental health care for teams and families everywhere.

Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000

Description

• Work with your pod to identify and understand why enrolled members drop off before booking care. • Hone in on the most important and impactful problems to solve and how to solve them. • Design solutions to test hypotheses and gain signals for further improvements. • Ship high quality work that improves the member browsing and booking experience. • Partner with design, product, engineering, data science, and marketing to create meaningful and measurable impacts on key areas of Spring’s member funnel. • Help everyone across the organization understand design decisions and progress through high quality documentation and guidance. • Combine empathy, curiosity, and inspiration to develop truly unique approaches that differentiate Spring and broaden interest in mental health.

Requirements

• At least 5 years of experience as a product designer at a software company contributing to and leading the design of product experiences with an experiment and metrics-driven approach to design. • Portfolio work that demonstrates your experience working in a growth design role and having impact on growth metrics. • Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders, to create and deliver on a shared vision of success. • Strong communication skills for articulating, discussing, and advocating for design decisions. • Team-player mindset: what’s good for the team is good for individuals. • Solve problems with purpose and urgency. • Ability to give engineers guidelines so that they can move forward without fully completed designs. • Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions. • Genuine interest in building accessible and inclusive products. • Excellence in: product design, interaction design, information architecture, and copywriting. Front-end development skills are nice to have. • Expertise with Figma and prototyping. • Above all, you are empathetic, generous, and curious.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents • 10 allocated sick days per year • Flexible paid time off in addition to 12 paid holidays throughout the year • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid sabbatical leave to renew and recharge. • 4-4.5 months of fully paid parental leave • Sponsored access to Bright Horizons® child care, back-up care, and elder care. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses • Competitive and benchmarked salary, incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company! • Employer sponsored 401(k) match of up to 2% after 90 days of employment • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices • Up to $1,000 Professional Development Reimbursement per calendar year. • $200 per year donation matching to support your favorite causes