Sprinklr
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
Senior Managed Services Consultant - Central
April 3
🌽 Illinois – Remote
🤠 Texas – Remote
💵 $92k - $153k / year
⏰ Full Time
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
Sprinklr
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management • Customer Experience Management • Enterprise Cloud Computing
📋 Description
• Ensure customers maximize their investment in Sprinklr • Promote product usage across teams and markets • Establish trust with clients and key stakeholders • Provide guidance on business challenges and solutions
🎯 Requirements
• 5+ years of experience in managed services or tech consulting • Strong knowledge of paid advertising strategies and platforms • Experience with web technologies, CRM, SaaS platforms, or digital marketing • Hands-on experience with system configuration, troubleshooting, and performance optimization • Excellent communication and problem-solving skills • Experience with social media management software (good to have) • Multilingual skills (good to have) • Marketing & advertising certifications (good to have)
🏖️ Benefits
• Comprehensive health plans • Leading well-being programs • Financial protection for you and your family • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage
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