Senior Managed Services Consultant

April 15

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🎰 Nevada – Remote

Although this job is listed in Nevada, this company may be open to hiring remote in other states.

+3 more states

🌵 Arizona – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $92k - $153k / year

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Sprinklr

WebsiteLinkedInAll Job Openings

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

Social Media Management • Customer Experience Management • Enterprise Cloud Computing

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Deliver Value – Ensure customers maximize their investment in Sprinklr. • Drive Adoption – Promote product usage across teams and markets. • Build Relationships – Establish trust with clients and key stakeholders. • Be a Strategic Partner – Provide guidance on business challenges and solutions. • Your Responsibilities: Ensure customers gain maximum value from the platform. • Translate customer needs into Sprinklr solutions. • Optimize configurations and manage change throughout the customer lifecycle. • Serve as the primary contact for stakeholders. • Drive upsell and cross-sell opportunities. • Provide training and identify areas for product improvement.

🎯 Requirements

• 5+ years of experience in managed services or tech consulting, specifically in advertising, CCaaS, or cloud contact centers • Strong knowledge of paid advertising strategies and platforms (Google Ads, HubSpot, AdRoll, etc.) • Experience with web technologies, CRM, SaaS platforms, or digital marketing across social platforms • Hands-on experience with system configuration, troubleshooting, and performance optimization • Excellent communication and problem-solving skills • Good to Have: Experience with social media management software • Multilingual skills (Spanish, Portuguese, etc.) • Marketing & advertising certifications

🏖️ Benefits

• Comprehensive health plans • Well-being programs • Financial protection for families • Discretionary bonus plan • Commission plan • Equity plan • 401k plan with company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage