Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management β’ Customer Experience Management β’ Enterprise Cloud Computing
March 13
π¬π§ United Kingdom β Remote
β° Full Time
π΄ Lead
π Vice President
π¬π§ UK Skilled Worker Visa Sponsor
Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.
Social Media Management β’ Customer Experience Management β’ Enterprise Cloud Computing
β’ VP of Solutions Consulting for EMEA. β’ Responsible for leading and developing a team of Solutions Consultants. β’ Guiding team in achieving goals and ensuring high-quality service delivery. β’ Collaborating closely with cross-functional teams to align product improvements with market needs.
β’ 10+ years of enterprise-scale experience in presales or solutions consulting. β’ 8+ years of presales management experience. β’ Proven experience in a customer-facing role in an enterprise software company. β’ Strong leadership capabilities with a track record of managing and developing high-performing teams. β’ Expertise in human-centric design workshops to drive customer-focused solutions. β’ Strong understanding of enterprise architecture principles and practices. β’ Extensive experience in complex system design and integration. β’ In-depth knowledge of enterprise marketing strategies and best practices. β’ Ability to present and effectively communicate to customers and team members. β’ Excellent written, communication, and presentation skills. β’ Well versed in data architecture, API design and AI LLM Models.
β’ A range of comprehensive health plans β’ Well-being programs β’ Financial protection through global and localized plans
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