Sprinter Health
Sprinter Health is a healthcare company focused on expanding access to preventive care by integrating in-home and virtual care services. Their hybrid model utilizes a combination of in-person interaction with 'Sprinters'—who are trained phlebotomists and community health workers—and virtual consultations to deliver comprehensive care and close care gaps. Sprinter Health addresses clinical and social drivers of health through detailed home visits that collect valuable health data and offer diagnostics, medication support, wellness visits, and preventive care measures. Their goal is to improve patient outcomes and population health at scale by providing personalized, proactive care at home, powered by technology.
Patient Engagement Specialist, Bilingual in Spanish
March 19
🇺🇸 United States – Remote
💵 $21 - $22 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Sprinter Health
Sprinter Health is a healthcare company focused on expanding access to preventive care by integrating in-home and virtual care services. Their hybrid model utilizes a combination of in-person interaction with 'Sprinters'—who are trained phlebotomists and community health workers—and virtual consultations to deliver comprehensive care and close care gaps. Sprinter Health addresses clinical and social drivers of health through detailed home visits that collect valuable health data and offer diagnostics, medication support, wellness visits, and preventive care measures. Their goal is to improve patient outcomes and population health at scale by providing personalized, proactive care at home, powered by technology.
📋 Description
• About Us • At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. • We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. • About the Role • We are rapidly expanding our operations as we build new partnerships across the healthcare spectrum. • As a Patient Engagement Specialist I, you are often the first voice of Sprinter Health. We are looking for someone that can use their voice to support patients in their care journey through convenient, at-home services.
🎯 Requirements
• Fluency in Spanish • At least 2 years of outbound call center experience, including at least 1 year in the healthcare industry • Proficiency in using electronic health record (EHR) systems and other healthcare software • Excellent written and verbal communication skills to present and explain information to customers • Proven skill managing multiple channels of communication including phone, email, chat, etc. • Experience working with Zendesk (preferred) • Experience working with Five9 (preferrred)
🏖️ Benefits
• Medical, Dental and Vision - 100% premium covered up to family • 401 with a match • Unlimited PTO • Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent) • $10,000 lifetime max for infertility/fertility treatment
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