Sprinto
Automating Information Security Compliances & Privacy Laws for fast growing SaaS companies. Use Sprinto to obtain information security compliance, close enterprise deals faster, and pass vendor security assessments easily.
51 - 200 employees
Founded 2020
Senior Director - Customer Onboarding
March 18
Sprinto
Automating Information Security Compliances & Privacy Laws for fast growing SaaS companies. Use Sprinto to obtain information security compliance, close enterprise deals faster, and pass vendor security assessments easily.
51 - 200 employees
Founded 2020
📋 Description
•Sprinto is a leading platform that automates information security compliance. •You will define and execute the strategic vision for a global, fully remote onboarding organization. •This role is pivotal in driving revenue retention, customer advocacy, and long-term success. •You will build, scale, and optimize a high-impact onboarding function, balancing operational efficiency with exceptional customer engagement. •Success in this role requires a blend of strategic clarity and hands-on execution.
🎯 Requirements
•12+ years of experience in B2B SaaS onboarding, customer success, or implementation, with 5+ years in a senior leadership role. •Proven track record in scaling onboarding functions in a high-growth, multi-product environment, catering to both SMB and Enterprise segments. •Strong technical acumen with expertise in product implementation, API integrations, and automation. •Hands-on leadership in a remote setup – ability to hire, develop, and lead globally distributed teams while maintaining a culture of high performance and accountability. •Data-driven mindset – strong grasp of onboarding tools, analytics, and automation to measure and optimize onboarding success. •Exceptional stakeholder management – ability to influence cross-functional teams, executives, and customers. •Preferred: Experience in compliance, GRC, cybersecurity, and scaling onboarding for global markets.
🏖️ Benefits
•Remote First Policy. •5 Days Working With FLEXI Hours. •Group Medical Insurance (Parents, Spouse, Children). •Group Accident Cover. •Company Sponsored Device. •Education Reimbursement Policy.
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