Senior Director - Revenue Cycle Accounts Receivable

November 19

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SSM Health

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Debt Financing on 2019-11

Description

• Acts as a liaison and advocate between accounts receivable and other departments including vendor support as needed. • Responsible for revenue cycle management accounts receivable quality, service levels and associated performance management to ensure progress to meet Accounts Receivables (AR) and departmental goals. • Manages internal and external stakeholder relationships to communicate progress, risks, issues, and mitigation to Revenue Cycle Management VP to proactively drive resolution. • Sets performance standards and goals for direct reports and the department; evaluates and counsels’ staff on their performance along with development opportunities for staff growth. • Directs use of outside consultants including contract negotiations and third-party billing. • Supports review of revenue cycle management patient access and patient experience service quality, service levels and associated performance reporting to ensure progress and compliance. • Monitors effectiveness of revenue cycle management patient access policies, guidelines, rules, and regulations to include vendor’s compliance. • Proposes modifications to documents, as appropriate. • Identifies failure of any vendors to meet select service levels. • Forecasts key business metrics using analytical techniques and produces reports with meaningful impact, ensuring data quality and integrity. • Supports the Revenue Cycle Management VP in strategic planning, innovation, goal setting and other areas that may arise within the Revenue Cycle Management pillar relating to accounts receivable. • Maintains knowledge of latest best practices and industry insights related to accounts receivable for purposes of continued strategic planning and innovation. • Maintains an ongoing awareness of regulatory and policy requirements. • Maintains flexibility and alignment with the vendor to accommodate changing organizational and industry changing requirements. • Performs other duties as assigned.

Requirements

• Bachelor's degree • Seven years' experience, with five years in leadership