Customer Service Representative

2 days ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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• Staffaro is looking to hire a Customer Service Representative who will be a first point of contact. • The preferred candidate is someone who is a visionary and very detail-oriented. • Qualities: • Someone who is proactive • Committed to getting things done • Interest in the quality of the work to be delivered • Has customer service experience • Has sales experience • Roles/Responsibilities: • Answering the phone • Taking messages • Quote gathering • Leads follow up • Client invoicing • Assigning contractors to jobs • Email Management & Social Media Replies • Booking appointments • Tools to be used: • Slack for team communication • BookingKoala, Jobber, Housecall Pro • Team fit requirements: • Open minded learner and interested in learning new things • Someone very organized • Someone who’s interested in getting things right • Someone who can take an idea and turn them into action plans. • Time zone: Working hours would be either in Eastern standard time or central standard time US. • To apply, please send in your CV and an audio recording (highlighting your experiences) using VOCAROO.COM to hiring@staffaro.com & uche@staffaro.com