Social Media Community Manager - Bilingual

November 8

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Standing on Giants

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Community Management • Community Platform • Branded Communities • Digital Consultancy • Community

11 - 50

Description

•About the company •Standing on Giants is the world’s first agency for businesses that want to build a brand-owned, online community. •We empower businesses to build thriving online communities. •Standing on Giants works with leading businesses like Airbnb, Tesco Bank and Utilita. •We are Khoros Kudos award-winners in 2020. •We are proud to be the first online community company to attain B Corp Certification. •Our vision is a world where business works for the benefit of people and planet. •About the role •Standing on Giants is seeking a skilled and dedicated Bilingual Social Media Community Manager. •The ideal candidate will be responsible for fostering a positive and engaging environment. •You will implement the online community strategy through managing daily activities. •You will ensure that all community members experience a safe and healthy environment. •You will work alongside other community managers and supported by a Head of Community. •You will have an interest and experience in pursuing community data and insights. •You will be hard-working and quick to learn. •If you have an open, honest and collaborative approach to your job, you’ll fit right in.

Requirements

•Fluent in English as well as either Dutch, German or French •Excellent communication skills especially in writing, including editing and content creation •Ability to build and maintain relationships and collaborate with cross-functional stakeholders - high emotional intelligence •Experience with various Social media platforms is essential •Backend analytics knowledge of Facebook, X (formerly Twitter), Reddit, Instagram and TikTok highly advantageous •Outstanding engagement skills including promoting productive behaviours, being relentlessly positive and effectively managing conflicts •Strong analytical skills, including data collection and reporting •Effective organisational and prioritisation skills •Technical skills including community platform, Google suite and Mac knowledge is an advantage •Experience in running or managing online communities (forums) or similar client-facing operational experience •Experience organising, attending and reporting insights for online and offline community meetups and events