Product Specialist

December 10

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Description

β€’ Americans for Prosperity (AFP) is the premier grassroots organization focused on advocating solutions to the country’s greatest challenges. β€’ As a Product Specialist on our Strategy and Innovation team at Americans for Prosperity, you will be primarily focused on providing technical support and guidance on i360 products and internal knowledge systems. β€’ This includes customer support, documentation, managing bug reports, account creation, and platform administration.

Requirements

β€’ Exceptional customer focus skills and ability to anticipate needs β€’ Strong interpersonal skills and strong relationship-building skills β€’ Drive to deepen your own knowledge and a focus on life-long learning β€’ Competency with Microsoft Office Suite β€’ Ability to work independently, as well as collaboratively with state and national staff, in a fast-paced, deadline-driven environment β€’ Experience with volunteer and data tools like i360 β€’ Experience in community activism and grassroots engagement β€’ Experience with a CRM β€’ Experience with Digital Web Pages

Benefits

β€’ Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace β€’ A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges β€’ Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents β€’ Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive

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