Senior Manager - Patient Financial Services

October 25

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Stanford Health Care

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Neuroscience • Oncology • Cardiovascular • Orthopaedics • Transplant

10,000+ employees

Founded 1991

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Description

• Provides organizational direction for Hospital Billing to ensure timely billing, collection, and cash posting of all hospital charges • Assists the Director in establishing organizational priorities and operational strategies for optimal performance • Acts as a liaison between PFS operations and other departments in the organization • Responsible for overall cash, accounts receivables, write-offs performance, and meeting KPI expectations • Responsible for vendor management to ensure contractual agreements are executed effectively • Must understand the overall organization and clients that PFS operations serves • Manage performance and work products/services of staff; drive improvements in Revenue Cycle • Maintain relationships with internal parties and ensure PFS meets service levels • Manage multiple projects; participate in professional development activities • Ensure compliance with state and federal regulations, organizational policy, and accreditation requirements

Requirements

• Bachelor's Degree from an accredited college or university • 7+ years to 10 years of progressively responsible and directly related work experience • Excellent verbal and written communication skills • Excellent people skills, able to partner with dynamic leadership team • Demonstrated experience as a team leader • Skill in planning, organizing, delegating, and supervising • Skill in evaluating effectiveness of methods and procedures • Skill in problem solving • Ability to manage in complex environment • Ability to develop long-range business plans and strategies • Ability to foster effective working relationships and build consensus • Ability to mediate and resolve complex problems and issues • Ability to provide leadership and influence others • Knowledge of accounts receivables and reimbursement management • Knowledge of CPT, ICD10 coding and medical terminology • Knowledge of government program regulations and compliance requirements • Knowledge of information system and software relating to accounts receivables management • Knowledge of local, state and federal regulatory requirement related to functional area • Knowledge of principles and practices of organization, administration, fiscal and personnel management