September 23
• Optimize and measure workflows and processes using tools such as CRM, Databasing tools like Notion, GSuite, Monday.com, etc. • Conduct research, collect & synthesize feedback, and drive the built-out of systems that provide scaled ticketing and tech support to the long tail of ecosystem members. • Triage internal and external requests, helping to direct inquiries to the most appropriate point of contact and ultimately helping close the feedback loop. • Deeply integrate and understand the internal working operations of our teams, utilizing tools to bring about efficiencies in the org and collaborating on company-wide processes and systems.
• 3+ years of relevant experience in Operations, Programs, Analytics or a similar function. • Expert at organizing, synthesizing and understanding data in order to identify inefficiencies and drive solutions. • Obsessed with tools and systems - someone who understands the internal workings and plumbing of an org and can identify and onboard new solutions. • Organized, analytical and incredible effective at working cross-functionally in collaboration with a variety of teams and levels. • Entrepreneurial experience or background in I-banking, Consulting, VC, or start-ups preferred. • Experience and understanding of the web3 industry, including working with developers & grants programs is strongly preferred.
Apply NowSeptember 16
10,000+
Program Manager for Concentrix, driving execution with key customers and partners.