State Collection Service, Inc.
Healthcare Bad Debt Collections • Healthcare Early Out Self Pay Collections
Health Care Customer Service Representative
November 22
🇺🇸 United States – Remote
💵 $15 - $17 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
State Collection Service, Inc.
Healthcare Bad Debt Collections • Healthcare Early Out Self Pay Collections
Description
• Handling inbound and outbound calls regarding insurance, financial assistance, and processing payments • Resolving general questions and payment-related inquiries • Adherence to client-specific protocols and the law
Requirements
• 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred • Ability to work successfully in a fast-paced, deadline-oriented environment • Strong organization skills. The ability to work on multiple tasks simultaneously • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires • Ability to work successfully and cooperatively within a team-based environment • Bilingual candidates will provide additional support for bilingual calls
Benefits
• Competitive benefits include Health, Dental, Vision, Life and Disability Insurance • 401K w/employer match, and HSA/Flexible spending accounts • Paid time off starting at 90 days and annual profit sharing • 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day • Family Friendly Events • Wellness Programs/Gym Reimbursement • All necessary equipment and technical support provided
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