Stay AI is a leading platform for managing and optimizing eCommerce subscription services, specifically tailored for Shopify users. Featuring a comprehensive suite of tools powered by artificial intelligence, Stay AI helps brands innovate in subscription management, personalize customer interactions, reduce churn, and increase average order value. The platform offers advanced A/B testing capabilities, retention strategies, and multi-functional dashboards to track and improve subscription metrics over time. With its integrated approach to subscriber engagement through AI-driven personalization, Stay AI aims to revolutionize customer lifecycle management for eCommerce businesses.
Shopify β’ Subscription β’ Retention β’ Ecommerce
51 - 200 employees
ποΈ eCommerce
βοΈ SaaS
π€ Artificial Intelligence
π° $15.1M Series A on 2023-07
February 26
Stay AI is a leading platform for managing and optimizing eCommerce subscription services, specifically tailored for Shopify users. Featuring a comprehensive suite of tools powered by artificial intelligence, Stay AI helps brands innovate in subscription management, personalize customer interactions, reduce churn, and increase average order value. The platform offers advanced A/B testing capabilities, retention strategies, and multi-functional dashboards to track and improve subscription metrics over time. With its integrated approach to subscriber engagement through AI-driven personalization, Stay AI aims to revolutionize customer lifecycle management for eCommerce businesses.
Shopify β’ Subscription β’ Retention β’ Ecommerce
51 - 200 employees
ποΈ eCommerce
βοΈ SaaS
π€ Artificial Intelligence
π° $15.1M Series A on 2023-07
β’ Stay AI is powered by savvy DTC industry vets, building subscription programs for 10+ years. β’ Work with over 300+ subscription-focused CPG brands generating significant revenue. β’ The role focuses on customer satisfaction and developing detailed success plans. β’ Manage client expectations and assign team members. β’ Foster a collaborative team environment and continuously enhance customer experience.
β’ 3+ years of experience in customer success, ideally in a SaaS environment β’ Experience working within digital marketing and preferably within the Shopify ecosystem β’ Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work β’ Effective collaboration skills as this role works with other teams including Sales, Operations, Product, and Customer Success β’ Ability to research, analyze and provide solutions to newly identified issues β’ Excellent communication skills via phone, video conference and email β’ Curious and eager to learn β’ You are adaptable to change and have comfort with ambiguity at an early stage startup
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