Senior Associate - Customer Marketing

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steercom - Key Message. Delivered.

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2 - 10 employees

🤝 B2B

🏢 Enterprise

⚡ Productivity

Description

• Steer offers a suite of software tools for today's automotive repair shop. • We combine a mix of software tools that a repair shop needs to run a highly profitable shop. • Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters. • Steer began as an online directory for drivers to find a local mechanic. • Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite. • We are always innovating and we are proud to be a leader in the automotive repair industry. • In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops.

Requirements

• Minimum of 2 years of experience in marketing at a B2B SaaS company. • Expertise building content and email marketing and using data to measure results and optimize. • Understanding and experience using Pendo (or similar). • Experience working with software product organizations and a deep understanding of operating in a tech environment. • Strong understanding of B2B sales methodologies and customer support best practices. • Excellent written and verbal communication skills; Keen ability to translate complexity into simple, clear communication and approach. • Ability to lead and communicate cross-functionally with other departments, especially with creative teams and marketing automation platforms. • Passion for B2B SaaS and the target market's challenges. • Strong ability to plan, organize, and execute multiple projects simultaneously and autonomously. • You think from a user’s point of view and want to get better at it all the time. • Experience marketing a product with features similar to Steer (e.g., Text & Email Messaging, Online Scheduling). • Familiarity with sales enablement tools and methodologies.

Benefits

• 100% remote • 100% employer paid medical insurance • Flexible PTO with 15 days minimum • Generous Parental Leave • 401k • Learning Stipend • WFH Equipment • Chance to work with the latest technology • A collaborative and innovative work culture • Opportunities for career growth and development