Solution Architect

3 days ago

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Stitch

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Braze • Customer engagement strategies • Marketing technology • Marketing architecture • Segment

11 - 50 employees

🤝 B2B

☁️ SaaS

Description

• At Stitch, we’re building something extraordinary. As a fast-growing team of passionate marketing technologists... • Customer engagement is becoming increasingly complex, but with the right technology, processes, and strategies in place, marketers can achieve great things. • We're motivated to be drivers of what the future of martech looks like by building solutions that work. • We’re all in on Braze as the leading customer engagement platform and the cornerstone of the modern martech stack. • As an Orbit-level certified Braze partner, we work alongside marketers from some of the world’s most beloved brands to stitch together innovative solutions... • As a Solution Architect, you'll be responsible for gathering and analyzing technical requirements to ensure seamless integration... • You'll develop detailed functional design specifications, outlining workflows and user journeys... • You'll also design and implement scalable, end-to-end solutions that support personalized customer experiences... • To collaborate effectively, this person must be fluent in Spanish and English.

Requirements

• 5+ years of hands-on experience in the marketing technology industry • Fluency in both Spanish and English, with strong written and verbal communication skills in both languages to effectively support our clients in Mexico. • 3 or more Braze Certifications, including the Braze Marketer and Braze Digital Strategist certifications, or the ability to quickly obtain them after starting the role. • Knowledge around Liquid, APIs, SDKs, data modeling, and data ingestion processes in order to support clients needs and platform adoption • Experience and confidence in developing and clearly documenting custom solutions • Strong organization and delegation skills • Ability to articulate marketing technology best practices and translate them into practical implementation recommendations • Agility to adapt and consult on areas or new technologies that may be unfamiliar to you, embracing challenges with enthusiasm and curiosity • Strong prioritization and time management skills, thriving in a fast-paced, deadline-driven environment • Excellent strategic and technical thinking, enabling you to envision holistic solutions that align with customer objectives and navigate complex situations with confidence • Proven ability to manage multiple concurrent customer engagements successfully, balancing priorities and resources effectively • Confidence in leading customer-facing discussions and presentations, inspiring trust, and conveying expertise while effectively managing expectations • Ability to travel up to 20% to customer sites in the US and Mexico.