Senior Configuration Process Engineer

Yesterday

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Description

• Support Capella University and Strayer University Financial Aid Management Systems. • Liaison between Student Financial Services and IT. • Configure financial aid workbooks, resolve defects, and process enhancements. • Mentor non-senior staff for development. • Collaborate on integrations and automate processes. • Evaluate and document business processes for improvements. • Develop system documentation for upgrades and changes. • Consult on auditing, designing, and maintaining workbooks and system configurations. • Participate in testing and provide post-launch support. • Act as a thought partner for process improvements and management best practices.

Requirements

• Deep understanding of Title IV regulations and other financial aid regulatory agencies. • Excellent requirements gathering and documentation skills. • Strong configuration experience with Oracle Student Financial Planning and PeopleSoft Campus Solutions. • Effective interpersonal skills, including ability to work across multiple levels of management, staff, and faculty. • Strong understanding of IT methodologies and project structure. • Strong critical thinking, process orientation, and problem-solving skills. • Ability to identify, assess, and evaluate process improvement opportunities, thinking both tactically and strategically. • Strong ability to convey complex information clearly and effectively. • Experience identifying/initiating, designing/planning and completing system testing, including User Acceptance Testing (UAT) and system and process validation, both independently and through others.

Benefits

• Comprehensive benefits package for employees scheduled 30 hours or more per week. • Medical, dental, vision, life and disability plans. • Well-being incentives. • Parental leave. • Paid time off and certain paid holidays. • Tax saving accounts (FSA, HSA). • 401(k) retirement benefit. • Employee Stock Purchase Plan. • Tuition assistance. • Entertainment and retail discounts. • Non-exempt employees eligible for overtime pay.

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