Senior Program Manager, Customer Success

3 days ago

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 Venture Round on 2021-05

Description

• Design the strategy and drive the execution of a program to engage Stripe’s largest users. • Develop the long-term vision and strategy for the Program that is aligned with our GTM customer journey. • Create clarity when navigating ambiguity and solve complex problems in a high-growth environment. • Partner with various teams across the company to execute all aspects of the program.

Requirements

• 10+ years of experience in program management, sales operations, process improvement, management consulting or a related discipline • 8+ years of experience building or supporting GTM programs, processes, or workflows • A strong track record of delivering global transformational, complex programs in a changing, ambiguous environment which have delivered quantifiable business impact • An ability to seamlessly transition from strategy, high level to very detailed, and a willingness to “roll up your sleeves” • Excellent analytical, presentation, and communication experience, influencing across all levels. You set a high-bar in terms of communication effectiveness • Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a Sales-oriented environment • Ability to build strong executive relationships to create clarity and context around key decisions • Ability to influence cross functional stakeholders to align and executive on common objectives