Pricing Dispute Analyst

November 13

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Stryker

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medical Instruments & Supplies • medical devices • medical technology • Surgical Instruments

10,000+

Description

• The Pricing Disputes Analyst is responsible for the SAP price dispute cases for all Business Units who are utilizing SAP where customers dispute their invoice price. • This will require a strong understanding of internal systems and activation processes to be able to investigate and resolve the request, which could involve contract activations. • Support of Customer Solutions team members throughout the price dispute review process. • Collect and analyze data utilizing Stryker's systems and databases. • Provide analysis of price dispute information to include volume, root cause, and approved/denied $ volume as needed by our internal customers. • Commercially reasonable efforts to ensure a target of 90% of cases completed within the required 30-day SLA per Costa Rica Finance. • Provide expedited support and guidance on escalations and those requests that become urgent for our customers. • Provide training and guidance to internal business partners on process and systems. • Learn, employ, and champion Stryker best practices and processes. • Support contract audit request with documentation as required by internal audit team. • Continuously review internal processes and technology to identify improvement opportunities and develop implementable strategies targeted to improve effectiveness and efficiency. • Manage relationships with peers in internal client organizations (Contracting, Costa Rica Finance, EAM, etc.)

Requirements

• Bachelor’s degree in Business, Business Administration, Accounting, Finance, Economics, or other related field required or 6+ years of applicable experience will be considered in lieu of a degree. • 1+ years of professional experience required. • Experience in the medical devices and technology industry and commitment, compliance, & administration functional area preferred. • Experience with contract lifecycle management, Accounts Receivable process, and ERPs (SAP) preferred. • Excel experience preferred

Benefits

• Health • Vision • Dental • 401K • Tuition Reimbursement • Employee Assistance Program • Wellbeing Program • Employee Stock Purchase Program