Senior Analytics Consultant

October 4

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IVR and Contact Center • AWS • Azure • AI • Artificial Intelligence

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $33M Private Equity Round on 2022-01

Description

• Job Location: Remote work from home - India • The Senior Analytics Consultant is a self-driven individual with a proactive mentality that has a passion for helping organizations solve complex business and technology problems.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, BSE (Mechanical, Electrical, Industrial), Information Systems, Mathematics, Economics, or related experience. • Minimum of 7+ years' experience in SaaS • Completion of 1+ AWS certification or related cloud experience, a plus • Experience in implementing MicroStrategy Reports, Dashboards and Freeform SQL reports is a must • Strong working knowledge of SQL and ability to write and tune complex queries. • Hands-on experience with RedShift is a plus • Linguistics, behavioral science background • Speech and Text skills with ability to build framework to ID topic trends • Ramp & ongoing monitoring • Analytics skills with end-to-end data flow knowledge • Quality management skills including ability to build framework, scoring mechanisms and provide improvement recommendations • Strong interpersonal, verbal and written communication skills to deliver your message to varied audiences (e.g., client stakeholders, delivery teams, etc.) • Strong analytical and logical problem-solving approach (Identify, describe, resolve) • Adaptable individual who can create structure in ambiguous or rapidly changing environments • Highly self-motivated and able to work independently as well as provide direction to team and defines what needs to be done

Benefits

• Virtual Work opportunity • Opportunity to work and help shape a fast-growing company • Paid Holidays • Paid Leave / Paid Time Off • Parental Leave • EPF • Medical Insurance • Accidental Disability Coverage • Perk Stipend • Stock Options • Development and career growth opportunities at one of the coolest companies around, if we do say so ourselves