SuccessKPI is an award-winning cloud-native insight and action platform that leverages AI and automation to enhance customer experiences primarily in contact centers. The platform provides a comprehensive suite of tools, including speech and text analytics, quality monitoring, agent empowerment, and workforce management, all aimed at removing obstacles faced by contact center agents, managers, and executives. SuccessKPI's platform enables real-time insights and actions, driving improvements in customer experience through enhanced business intelligence and automation. With a focus on security and compliance, SuccessKPI serves a diverse range of industries such as government, financial services, retail, healthcare, travel, hospitality, and technology.
IVR and Contact Center • AWS • Azure • AI • Artificial Intelligence
51 - 200 employees
🤖 Artificial Intelligence
☁️ SaaS
🏢 Enterprise
💰 $33M Private Equity Round on 2022-01
November 1, 2024
Join SuccessKPI as Solutions Consultant, solving customer problems in analytics.
🇺🇸 United States – Remote
🗽 New York – Remote
💰 $33M Private Equity Round on 2022-01
⏰ Full Time
🟠 Senior
💻 Solutions Engineer
November 1, 2024
Provide analytics solutions for organizations using AI-rich SaaS platform.
🇺🇸 United States – Remote
💰 $33M Private Equity Round on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
October 4, 2024
Help organizations solve complex technology problems using analytics.
June 29, 2024
🇺🇸 United States – Remote
💰 $33M Private Equity Round on 2022-01
⏰ Full Time
🟠 Senior
🧑💼 Account Executive
May 30, 2024
🇺🇸 United States – Remote
🗽 New York – Remote
💰 $33M Private Equity Round on 2022-01
⏰ Full Time
🟠 Senior
🏆 Customer Success