Analytics Consultant

November 1

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SuccessKPI

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IVR and Contact Center • AWS • Azure • AI • Artificial Intelligence

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $33M Private Equity Round on 2022-01

Description

• SuccessKPI is a global company with a deep focus on achieving success through a belief that we are stronger together. • The Analytics Consultant is a self-driven individual with a proactive mentality and a passion for helping organizations solve complex business and technology problems. • A professional interested in developing skills in consulting, presales, support, and customer success, interacting with internal senior leadership and customers.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, BSE (Mechanical, Electrical, Industrial), Information Systems, Mathematics, Economics, or related degrees or equivalent work experience • 4+ years relevant work experience in data & analytics focused role • Strong interpersonal, verbal, and written communication skills to deliver your message to varied audiences (e.g., client stakeholders, delivery teams, etc.) • Completion of 1+ AWS certification or related cloud experience, a plus • Strong analytical and logical problem-solving approach • Adaptable individual who can create structure in ambiguous or rapidly changing environments • Highly self-motivated and able to work independently as well as in a team environment • Data analytics experience (PowerBI/Tableau/MicroStrategy), a plus. • CCaaS experience (Genesys Cloud, TalkDesk, AWS Connect), a plus.

Benefits

• Virtual Work opportunity • Opportunity to work and help shape a fast-growing company • Medical, Dental, and Vision Insurance • Stock Option Plan • Open Time Off • Paid parental leave for birth, adoption, and fostering • 11 paid Company holidays • 401k Savings Plan – with employer match • Basic Life Insurance provided at no cost to you • Accidental Death & Dismemberment Insurance coverage • Long Term Disability Insurance • Short Term Disability Insurance • Life-Work Balance • Employee Assistance Program providing insureds and their dependents with confidential, experienced assistance in dealing with day-to-day life issues or crisis support for personal and professional goals and challenges. • Development and career growth opportunities at one of the coolest companies around, if we do say so ourselves