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👉 Remote Jobs NetworkSupervision Assist is an easy and powerful practicum and internship system for management and accreditation.
2 - 10
August 26
Supervision Assist is an easy and powerful practicum and internship system for management and accreditation.
2 - 10
• Support customers using Supervision Assist • Manage incoming email and phone requests • Handle customer complaints, provide solutions and follow up to ensure resolution • Proactively build and maintain help articles and tutorials • Assist with new customer onboarding • Conduct marketing research and create materials • Complete relevant HIPAA and organizational security training • Communicate the benefits of Supervision Assist to potential clients • Assist in identifying bugs related to Supervision Assist
• Proven experience with Customers • Demonstrated ability to utilize technology tools. • Based in the US and legally eligible for employment • University Bachelor's degree or equivalent experience • Strong English language skills • Effective communication skills to both understand customer needs and communicate those needs to the development team • Strongly self-motivated and driven • Able to communicate with clarity and compassion among a diverse team • Bonus points for: Experience working on a 100% remote team • Knowledge using Mailchimp, Helpscout, or Canva. • Experience and interest in web accessibility, e.g. WCAG standards • Experience with HIPAA compliance • Familiarity with Mental/Behavioral Health professions
• Competitive salary • 21 days paid time off + 6 paid holidays per year • Medical coverage for employee and family, 100% employer-paid • Professional continuing education allowance • Flexible, sustainable work making a positive impact in the world
Apply NowAugust 26
501 - 1000
Manage client relationships and strategy for a virtual health clinic focusing on healthcare improvement.
August 24
501 - 1000
Manage customer success and retention for Placer.ai's SaaS platform in real estate.
August 24
201 - 500
Assist Mid-Market clients in maximizing value from a no-code content creation platform.
🇺🇸 United States – Remote
💵 $70k - $100k / year
💰 $100M Private Equity Round on 2020-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
August 24
51 - 200
Lead FTV customer success team to drive satisfaction and retention across production payroll clients.
🇺🇸 United States – Remote
💵 $110.4k - $174.4k / year
💰 $100M Series B on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
August 23
1001 - 5000
Manage customer success activities to enhance relationships and drive retention for a SaaS platform.